error message showing that no such member exist while trying to login

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06-25-2019 07:29 AM
AryanSinha
New Contributor

login Issues 

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3 Replies
Egge-Jan_Pollé
MVP Regular Contributor

Hi Aryan Sinha,

Can you please tell us a little bit more about your login issues?

  • Did you enter the correct user name?
  • Did you enter the correct password?
  • Does the member exist?
  • Is this your first attempt to login, or did you manage to login with this member before?
  • Did you contact your organization's administrator?

Maybe you will manage to login by answering these questions...

HTH,

Egge-Jan

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AryanSinha
New Contributor

Hi, 

I have entered the correct username, password, the member exists and this is my first attempt, I am also the administrator of my organisation still its not working.

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Egge-Jan_Pollé
MVP Regular Contributor

Maybe you should contact Esri Support or your local reseller for technical assistance.

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