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Compatibility Issues with ArcGIS Pro & Online Classroom Software

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07-21-2023 04:52 AM
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Judywatsonn
New Contributor II

Dear fellow GIS enthusiasts,

I hope this message finds you well. I'm here to share a concerning issue I've encountered while using ArcGIS Pro in conjunction with online classroom software for remote teaching and learning. It seems that there are compatibility problems between ArcGIS Pro and certain online classroom platforms, and I wanted to bring this to the community's attention to see if others are experiencing similar challenges.

Over the past few weeks, I have been actively teaching GIS concepts and techniques to my students through virtual classrooms, and ArcGIS Pro is an essential tool for my lessons. However, I've noticed that when attempting to share ArcGIS Pro via screen sharing in online classroom software, I encounter the following issues:

Lag and Performance Issues: While sharing ArcGIS Pro with my students, there is a noticeable lag in the application's performance. This delay makes it challenging to demonstrate GIS workflows in real-time, and it can be frustrating for both students and instructors alike.

Limited Functionality: In some cases, certain functions and tools within ArcGIS Pro are restricted or not accessible when the software is being shared through online classroom platforms. This limitation hinders our ability to provide comprehensive GIS demonstrations to students.

Display Anomalies: When sharing ArcGIS Pro, some users have reported display anomalies, such as pixelated maps, discolored layers, or incomplete graphics. This can lead to misunderstandings and difficulties in interpreting the GIS content being presented.

Audio Interruptions: While using ArcGIS Pro alongside online classroom software, there have been instances where the audio gets distorted or interrupted during screen sharing. This creates disruptions during lectures and hampers effective communication with the students.

I've tried various workarounds, such as adjusting settings, using different online classroom platforms, and seeking technical support from both ArcGIS and the online classroom software developers. However, the issues persist, and I haven't received any concrete solutions or official statements regarding the compatibility problems.

As many educational institutions continue to rely on online teaching methods, it's essential for us to find a resolution to these compatibility issues. ArcGIS Pro is a powerful GIS tool, and seamless integration with online classroom software is vital for delivering effective GIS education remotely.

If any of you have encountered similar problems or have any insights on how to address these compatibility issues, please share your experiences and potential solutions in this thread. Also, if anyone has communicated with Esri (ArcGIS Pro developers) or the online classroom software providers and received any updates, we would greatly appreciate your input.

Let's collaborate and work together to find a way to resolve these compatibility challenges between ArcGIS Pro and online classroom software. Our collective efforts can make a significant difference in enhancing remote GIS education experiences for both educators and students.

Thank you for your time and support.

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