ArcGIS Pro 3.0 login: Duo 2FA fails

[CarlCombs]

My first post so bear with me! 🙂

We (ewu.edu) setup SSO integration with ESRI awhile back, which works well.  But a gotcha we are fighting:  ArcGIS Pro 3.0 (2.8 did the same thing last school year) immediately shuts down after Duo/2FA process is complete.  Workaround:  Sign In Using Browser is successful.

Anyone else with similar setup having login issues (with 2FA in play)?  TIA

[StaceMaples]

We are having the same issue, with 2.7-3.0. Looks like sometime around 2.7, Pro switched to a built-in browser, and SSO with Dual Auth has failed, since. Like you, we found that using the "Sign-in Using Browser" works fine for using Named User authorization.

You can set the default options in:

HKEY_CURRENT_USER\Software\ESRI\ArcGIS Online For Pro\SignIn

SIgnInFromBrowser should be: 1

AuthorizationPortal: Your ArcGIS.com org URL

[CarlCombs · Accepted solution]

Nice thank you for the confirm and work-around details! 🙂

[StaceMaples]

There are exactly zero things more frustrating than spending an hour on Esri Support. Except maybe more than an hour.

Noting here that the hour was not productive in finding a solution to the issue, nor convincing support to file a bug, and that setting the SignInWithBrowser:1 in the registry option is the workaround.

[PeterKnoop]

Wondering if anyone who is already using the DUO Universal Prompt can confirm that the fix for BUG-000153961, listed in the ArcGIS Pro 3.1.3 release notes, prevents this issue from occurring? (The bug page lists the Version Fixed as 3.2.). Thanks in advance!