ArcGIS 2.4.3 crashes when clicking on Analysis Tab or when trying to run a Geoprocessing tool, any Feedback?

185
3
01-15-2020 12:34 PM
Highlighted
New Contributor

When I open a new or existing project the moment I click the Analysis Tab(only) ArcGIS Crashes and the submit crash report opens.   Same behavior if I try to open or run a geoprocessing tool from ArcCatalog pane or window. The last thing that I installed was the Data Interoperability Extension(DIE). Remove the DIE and re-installed ArcGIS Pro but still the same issue.

Reply
0 Kudos
3 Replies
Highlighted
Occasional Contributor

Have you tried running a repair on Pro? If not, can you give that a try? 

Reply
0 Kudos
Highlighted
New Contributor

Yes I did but it did not work.

Reply
0 Kudos
Highlighted
New Contributor

I noticed that the crash happens after ArcGIS 2.4.3 tries to create the Geoprocessing Cache.

I found a "solution" here: https://community.esri.com/message/879103-re-arcgis-pro-crashes-when-it-tries-to-create-a-geoprocess...  with similar issue. The solution suggested to remove the PYTHOPATH variable.  However, I do not have the PYTHONPATH variable.  Any Feedback?

Reply
0 Kudos