there is more than just this as a problem. Here is the link to the problem(s) that I and others have had and the work around that ESRI Canada gave me in 2012.
it was listed as a bug in 2012 NIM086273 but it has been closed and considered non-reproducible/by design. And the ESRI INC ANALYST back in 2012 stated " The behaviour with the contacts metadata you have inquired about, is as designed. Metadata must be created for individual items and is not interconnected with other ArcGIS items."
this to me it a totally ridiculous response as
1. why is there a Contacts manager then if 'metadata must be created for individual items and is not interconnected with other ARrcGIS items'
2. why would you not want to be able to update contact information? one very simple possible update is a telephone number change (which mine has TWICE since 2012) since I created the original metadata. I need to create FROM SCRATCH and new record for EACH of the FIVE different roles that I can have in a metadata record. That is totally ridiculous and results in a lot of time consuming efforts by metadata editors.
3. why would there not AUTOMATICALLY be a link between the Contacts Manager and the Load Contact list function so that if you change the name of the contact that it would then be updated in the Pick List.
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