Why can't I click on a feature layer in ArcGIS Online and get the attribute information?

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09-22-2017 01:44 PM
ScottRobinson
New Contributor III

I published a feature layer from ArcMap to ArcGIS Online but when I add it to a map and click on a feature, no information about the feature shows up.  Did I miss a setting in creating the service?

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KellyGerrow
Esri Frequent Contributor

Hi Scott,

Did you publish a hosted tile layer or a hosted feature layer? If this is a feature layer, ensure that pop ups are enabled in the web map (they should be by default). If you published a hosted tile layer without a feature service (contains the pop up information), Enable pop-ups on hosted tile layers without feature data (scroll down to this title).

-Kelly

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