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Web Application asking for Login when all Layers are Public

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05-14-2024 06:40 AM
AllisonLeBorgne
New Contributor

I have gone through this project and assured all layers and features are marked share public, but the application is still requiring individuals to log in to see everything. This is a problem because it was created for individuals who are not ArcGIS account holders.

Here is the app link: https://experience.arcgis.com/experience/841ec133761b445a8e1e33ae9953b753

Please let me know if there is anything I can do to fix this. The map is public, but when in the application, it is not.

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11 Replies
MobiusSnake
MVP Regular Contributor

Does this service name mean anything to you?

Find_Locations_in_FCPH_Service_Area_Jurisdictional_Boundaries_(2022)

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AllisonLeBorgne
New Contributor

This is the layer that was renamed location and provides the city labels for the map.

 

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MobiusSnake
MVP Regular Contributor

There seems to be some kind of sharing issue with that layer specifically, I'm getting an error saying I don't have permission to access it.

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MDB_GIS
Frequent Contributor

How did you track down that error message? I am having the same problem with this map: https://arcg.is/1aL85

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MobiusSnake
MVP Regular Contributor

I used my browser's diagnostic tools (specifically networking) to look for requests that were coming back with authentication failures

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MDB_GIS
Frequent Contributor

I used my browser's diagnostic tools (specifically networking) to look for requests that were coming back with authentication failures

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MDB_GIS
Frequent Contributor

That is where I was looking. Using that link do you see any? I am unable to see any. The map will even pop up very briefly before the login screen pops up. 

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MobiusSnake
MVP Regular Contributor

I'm not getting a login pop-up appear when I open the map, although several of the layers are failing to load.  This appears to be a different type of issue than what the original poster was seeing.

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MDB_GIS
Frequent Contributor

That's odd. Done numerous tests with others, including ESRI and they are all getting prompted to login. What a mess!

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