USGS National Map basemap black box errors this morning

3040
20
Jump to solution
07-05-2017 06:33 AM
JanieGoddard
Occasional Contributor III

The USGS National Map basemap is throwing black box errors this morning. The Flex Viewers in production are throwing this error since this map is part of the basemaps normally available.

Thanks,
Janie

1 Solution

Accepted Solutions
JanieGoddard
Occasional Contributor III

For a permanent work around to this problem, see this post of Bjorn Svensson on July 19, 2017 at 10:28am. I prefer option 2 myself. Hope this helps.

https://community.esri.com/message/701716-re-black-box-this-morning-for-usgs-national-map-layer-fail... 

Janie

View solution in original post

0 Kudos
20 Replies
by Anonymous User
Not applicable

Can you provide a link to the application?

0 Kudos
JanieGoddard
Occasional Contributor III
0 Kudos
JanieGoddard
Occasional Contributor III

We still have the black box popping up on all our production Flex Viewers. Do you have any ideas?

Thanks,
Janie

0 Kudos
by Anonymous User
Not applicable

Is this link working for you?

USGSTopo (MapServer) 

0 Kudos
JanieGoddard
Occasional Contributor III

Yes it does work clicking on it here. It just isn't working in the basemap gallery for some reason.

Janie

0 Kudos
StevenDouglas4
New Contributor II

We are getting the same error from our flex viewers as well. However we have nearly identical web apps through ArcGIS Online that are not giving this error. This has been going on for about a week now for us.

JanieGoddard
Occasional Contributor III

Thank you Steven. It was looking like something unique to our installation. We are on Server 10.2.1 using Flex Viewers 3.7. What versions are you?

Janie

0 Kudos
StevenDouglas4
New Contributor II

We are on Server 10.3.1 and Flex 3.6

JanieGoddard
Occasional Contributor III

Katie,

 I'm wondering how long the URL has been httpS instead of http?

Janie

0 Kudos