Update a photo cause it to failed.

[PROBERT68]

Hi friends !

I got a photo from a co-worker and wanted to upload to AGOL so it can create a point of that site.

However, it gives me an error like it was failing to upload.

Three questions I have here is 

1) Does it need to have EXIF within in that photo in order to upload correctly ?

2) Does it need to have an jpeg to upload ?

3) the coordinates are on the photo but it shows in DMS .

I can provide you the picture on request to show you all.

[shan_sarkar]

Hi LYELLCS,

Please refer the following help doc

Add items
https://doc.arcgis.com/en/arcgis-online/manage-data/add-items.htm

The following file types require an organizational account to add to the website: Image (.jpg, .jpeg, .png, .tif, .tiff), iWork Keynote (.key), iWork Numbers (.numbers), iWork Pages (.pages), Microsoft Excel (.xls, .xlsx), Microsoft PowerPoint (.ppt, .pptx), Microsoft Word (.doc, .docx), PDF (.pdf), and Microsoft Visio Document (.vsd).

I hope this helps!
~Shan

[PROBERT68]

Fixed.  It was a lot to do with tiny thingy . When you zipped it, make sure the name has no space. It is what cause it to fail.

Example:   Test sports.zip  --- NO ............   Test_sports.zip ---  Yes.