Unable to upload JPEG to My Content

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03-19-2019 10:17 AM
IngridMans
Occasional Contributor II

I'm trying to add a JPEG file of a logo to use in my Open Data and Hub site, but when in My Content when I Add Item > From my Computer > Choose file and hit 'Add Item' nothing happens. It's as if the Add Item button just does not respond. Is this some kind of temporary issue with AGOL?

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DouglasCochran
Occasional Contributor II

I'm not able to reproduce this, can you another browser as test? thanks.

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DouglasCochran
Occasional Contributor II

I'm not able to reproduce this, can you another browser as test? thanks.

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IngridMans
Occasional Contributor II

Chrome was not working, but Firefox just did. Thanks

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DouglasCochran
Occasional Contributor II

Ok, you may need to clear your cache in Chrome.  Another test to see if cache clearing is required is to run in incognito mode and see if that works in Chrome. 

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AlexandraScott
Occasional Contributor

Hi Ingrid,

The newest version of Chrome has a bug associated with it that prevents adding items through the Content page. This will be resolved with the next update of Chrome, but in the meantime, using another browser or using the incognito mode of Chrome are the workarounds!