Unable to configure a Map Tour Web App

[ChrisAdams2]

Hello,

I am trying to make a Map Tour web mapping application in ArcGIS Online and am having a few problems. I have uploaded a .csv file and have shared it with my organization. The fields within the CSV are structured the same as what is suggested in:

http://blogs.esri.com/esri/arcgis/2013/03/01/using-the-storytelling-map-tour-template/

With the feature service added to the map (and the map saved) I shared the map, making a web application and publishing as a Map Tour.  When I open the app, everything looks great however when I try to enter builder mode, I am told that the map doesn't contain a feature service and I need to create one.. after I create a empty feature service.. it enters the builder mode but I seem to loose all of my data (points are still there but no pics or descriptions etc.) Frustrating...

Anyone?

[AkosKisreti1]

Hi,

I had the same problem you mentioned. You should try this workaround:
1.  If the web app asks for creating a feature service, click ok, then close the app builder and open your web map.

2. Now it contains two feature services, the one you created from the csv, and the one the app created.

3. Delete the feature service which was created by the app automatically and save the web map.

After this the app builder recognised my own feature service.

Ákos

[ChrisAdams2]

Hi Ákos,

Thanks for the reply, unfortunately I didn't have the same luck you did. After I deleted the feature service created by the app, then saved the map, I got the same screen that says my app doesn't contain a feature service when I tried entering in builder mode.

Chris

[GregoryL_Azou · Accepted solution]

Hi,

Sorry we have kind of lack of documentation about map tour use case. We are working on it.

With the Map Tour hosted on ArcGIS for Organization you can:

• publish a webmap without any "map tour layer" and the builder will create a Feature Service for you


• drag and drop a CSV into your webmap, the builder will not be available. You can publish a fully functional map tour that way but cannot make any customization


• upload your CSV as an item (will create an hosted Feature Service), add the Feature Service to the webmap. The builder will not be available by default but you can make it available (read below)


• add any Feature service into your webmap. The builder will be available if the Feature Service meet the requirements (read below)

With the downloadable version of Map Tour (download) you can:

• use a webmap that reference a CSV or Feature Service (with or without attachments, hosted or not)


• the builder will not be available but you will be have the same configuration options (and more) through a configuration file

To be able to use the builder when your data are stored in a Feature Service:

• the layer need to have the same structure than the CSV


• the layer need attachments to be enabled

When you create an hosted FS from a CSV, the attachments are not enabled by default.  To enable them, open the Feature Service item page, click the small arrow on the layer section and you will see that option.

The builder should now work. The application will continue to use the pictures and thumbnail you have referenced through attributes. Optionally if you want to upload your pictures as Feature Service attachments you will be able to do so through two buttons on the picture panel (change picture and change thumbnail).

[ChrisAdams2]

Hi glazou2,

That worked! Thanks for you help.