Unable to add feature service in AGOL

[DeannaIrving]

I have created a feature service in ArcServer Manager 10.1 but am unable to load it into AGOL. (My Content > Add Item > From Web)The error message reads: The feature service does not exist or is inaccessible.

I am however able to load the feature service into Arc Explorer? By that logic, I would assume our firewall is set up correctly.
I have ensured the REST cache is clear and the service has started.

When selecting the service from the REST Services Directory (from an external machine) we can see the feature service loaded into an ArcGIS.com map.

Any insight into this most frustrating dilemma would be extremely helpful.

Thank  you.
Deanna

[DeannaIrving]

Hi Mike,

We do not have a Proxy configured. I have tried the My Content > Add Item from another computer...still no luck. I will try from home tonight.

I appreicate all of your help and if/when we figure this out, I'll be sure you let you know what the miracle solution was.

Thanks,
Deanna

[DeannaIrving · Accepted solution]

Mike,

Solution:

My Organization > Edit Settings > Security > SSL

Disable: Allow access to the organization through SSL only.

Now we're off to the races!

Thanks for your help.
Deanna