Sharing map to public still requires login

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07-22-2021 02:38 PM
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MatthewPickering
New Contributor

Hi everyone,

I'm a new ArcGIS user and I'm experiencing a problem where I'm trying to share an ArcGIS Pro map that I exported to the browser site. Even though I set the map to be shared Publicly, meaning people outside of my organization have access, I've found that opening the map still requires a login. I've tried changing the URL to remove my organization but that doesn't help. Can someone help me share this map publicly without having to use a log-in? Thanks!

 

The map in question is https://arcg.is/1O9D8K0

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3 Replies
jcarlson
MVP Regular Contributor

The fact that the map begins to load and suddenly stops suggests that one of the layers within the map is not publicly shared. Check the layers in your map and verify that they are all shared the same way as the map.

- Josh Carlson
Kendall County GIS
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MatthewPickering
New Contributor

Hi Josh,

That could definitely be the problem. Do you have any advice on how to share the layers of my map or make sure that they're already shared in the same way? As in, do I have to do that thru ArcGIS Pro or just the WebMap? Thanks!

Best,

Matt

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jcarlson
MVP Regular Contributor

I'd do it through the web map. Usually when you attempt to edit the sharing settings in the web map, it will check the included layers to see that everything is shared similarly. You can also go to each Item's page to change the sharing there.

I don't actually know if you can change the sharing settings from Pro.

- Josh Carlson
Kendall County GIS
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