i am trying to create a web layer from a multipatch layer (right click in ArcPro > Sharing > Share as Web Layer) into portal. it successfully does it, but when i try to add the hosted scene layer into the scene viewer and get the following error message "scene layer is missing root node". any idea what that means and how to get around it?
HI Anna McGarrigle
Are you still encountering this error? I think I can help here.
If we check the Portal for ArcGIS logs, do we see a specific error? Does the error mention CouchDB?
Just let me know, maybe we can find a way around whatever road blocks you are hitting.
I may have some resources for troubleshooting this error. First, I would like to get some additional information:
Troubleshoot Scenes and 3D data
Scene Service is missing Root Node errors
I can provide more details once I know the version you are using here. This error means that the data was not able to be cached within the database that creates these web scenes. Sometimes this is a security issue (SSL 3.0) but other times it is related to the amount of room on the machine where ArcGIS Datastore is installed.
Thanks Andrew. I think I figured out that I just wasn't letting the publishing "cook". I got too impatient. Once I stepped away, everything published ok. However, it looks like there is another person in this thread that had the same problem.