Review and Rematch Addresses AGOL

[JoeBorgione]

I've geocoded an excel worksheet in agol. Two of the addresses do not match.  When I open the layer for review,  I can easily see what the problems are:

The first address should be 1744 W 3500 S and the second address should be 5506 W 13400 S.  When I make the changes in the unmatched table, none of the suggestions are any good.  I change the geocoder to the one my agency has online so as not to invoke the ESRI world locator and then enter the corrected addresses, one at a time in the Find address or place window and click search:

So far so good.  I then click right next to the call out on the far left side to drop a point and select Match

 

And I get a matched icon.  I then repeat the process again for the other unmatched address and select Done Reviewing.

But my previously matched addresses are now gone:

How do you  actually rematch an address in AGOL and have the location stick?  

[JoeBorgione]

I've been working with ESRI Tech Support on this one for the past month and I've just been informed that this is a known bug in the AGOL geocoding process:

Apparently, if you use the word Address or Location as the column name that actually has your address or location in it, you will experience the problem described above.  In fact, if you  have a field NAMED  address or location (or any derivative like Address2, MyAddress, etc) it will fail EVEN if you are not using that field to geocode.

Call me simple, but I typically use Address as the field name that holds my address data when I geocode.

Wow.

Thirty years of ESRI products use; this is the silliest bug I've ever encountered....

[BryanHaney]

Did this bug ever get solved?  I'm having the same problem - after updating addresses and matching 50 addresses in the "Review Locations" pane and saving the file, the 50 addresses are just missing from the final layer file.  I've had to update the hosted layer manually by merging files, which is ridiculous.

[BrittanyUbiñas]

Hello! I have a consultation that is not related to your inquiry. I noticed that your screenshots have the Rematch and Review options, and I was wondering how did you get this feature to be available in ArcGIS Online. I geocoded some 18 addresses as a test and uploaded them as a Web Map in ArcGIS Online and the option for rematch does not appear.