Reshape failed - Trying to reshape hosted layers from arcpro/Desk

[Jean-YvesLandry1]

I'm trying to update a hosted layer polygon that is currently being collected in the field and I keep getting an error:

Reshape failed. General function failure [Invalid column name 'Shape_Extents'.]

I usually do my editing from arcgis desktop but for some reason it would not synchronize online with my hosted layer view set for edit (no errors showing).  I thought it might be something with the settings but I don't see anything different.

I tried with arcgis pro then I got that error. 

*Not sure if it could be related but I started getting sync errors from collector yesterday as well.

[Anonymous User]

I would recommend contacting Support for this one. If you need assistance getting a case opened please let me know.

[Jean-YvesLandry1]

I would appreciate your help.

[Anonymous User]

I will message you directly.

[AnuSawant]

Hi Katie,

I have also recently faced this issue. Since I have to fix the error as it was urgent so I have exported a hosted feature service and published back as a new hosted feature service and that works fine.

Still interested to know the solution on this?

Thanks,

Anu