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Printing from an AGOL web app or map adds circles to a specific layer

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01-30-2025 11:28 AM
ShannonLunderville
Occasional Contributor

I have two maps in ArcGIS Online that when trying to print, the final result has added a ton of various size circles to the output. At first I thought is was the default print server, but it only does it with my parcel layer. I do have other polygon layers and it does not do it to them. I have tried changing the DPI. I have deleted the data and re-uploaded it. I've cleared the cache. I've made sure when uploading the layer from Pro that the symbology compatibility box is checked - but it is really just a simple symbol with no restrictions on it. It does not matter if I print from the web app or from Map Viewer, it still adds the circles. I've played with the print widget settings even though I'm sure that's not it because it's just the one layer. The direction / distance widget is not being used (I read online that that could be the problem). These are not new maps, I've had them for some time now and usually just overwrite the AGOL layers from Pro. At some point something changed, but not with the data. I'm out of ideas, has anyone else experienced this or have a solution?
Link to see it / try it: https://essexvt.maps.arcgis.com/apps/View/index.html?appid=6bb926e309b74347a6072f597f53632d

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ShannonLunderville
Occasional Contributor

I have been working with ESRI on this for the past few weeks - to no avail. There are two "parcels" that are causing the issue - they are the road polygons for the entire town. If I remove them there is no printing issue. If it is just those polys, there is the printing issue. They are saying it is  a bug relating to having too many vertices in the polygon. I say, why now? These polygons have existed for YEARS.
It is now BUG-000174326.
I won't close this just yet in hopes for a resolution so I can post an answer.

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