Photo Rotated in Attachment Viewer

[kmsmikrud]

Hi,

This morning I tried out the Attachment Viewer web app and noticed that photos within the same feature layer and displayed in other web apps (Basic Viewer and Time Aware web app) which show the correct orientation are shown upside down in the attachment viewer app. Why would this be? I can look at the photo attachment in the AGOL web map and it looks great (right direction), but when I click on the same feature in the Attachment Viewer the photo is upside down. 

Is there a way to rotate the individual images how they are viewed in the Attachment Viewer? Because the photos view correctly in the other apps I don't want to rotate the .jpg attachment itself? 

Thanks for your help in advance,

Kathy

[ZuidHolland]

I experience the same issue when I use the geoprocessing tool Map to KML. I want to use the output of my ArcGIS Pro online map in Google Earth for users who do not have ArcGIS. 

All photos taken with the ArcGIS Field Maps app on my Android phone are fine when viewing in the ArcGIS Pro online web app, but after using this tool to process the map to a KMZ file all landscape photos are upside down and the portrait photos are turned 90 degrees, laying on their sides.

It is very annoying. How can this be solved?