Mike,
Thanks for the distinction between the two.
I created a tiled map service, as we have a parcel layer with well over 1000 features that we want to eventually embed on our intranet. However, when I view it in ArcGIS Online there's a white box around my data layer, and I'm not able to see the basemap below my parcels (kind of mimics the extent you'd see in Layout View in ArcMap). Any chance this is simply a setting within ArcMap that I need to adjust before publishing?
The mxd that was used to publish the map service referenced data that's on our server. When the map service is used, is it accessing data directly from our server, or is the data now hosted on Online and there's no connection to our server? Sorry if my terminology isn't correct -- I'm just getting started with Online....
We have an organizational Online account, and we're using v10.1
Janet