Missing save button in webmap

[LukasWingert]

I have a webmap in arcgis online that shows data without any errors but there are some layers missing in the layer overview (content) and the save button is missing too. I use this webmap in my webapp and there are all layers visible and working.

Any idea how to fix this?

[KellyGerrow]

Are you able to share the web map?

I would be want to compare the text of the web map that doesn't have the option to save and the one that does. You can get the webmap json by adding the web map ID into this url: https://www.arcgis.com/sharing/rest/content/items/<webmapID>/data?f=pjson 

[EricShreve]

Did anyone else find a solution or the reason for this error?

I have a user that experience the same issue currently on their AGOL Web Map.

[LukasWingert]

I had to make a new Webmap. There was no workaround for me

[Anonymous User]

Hi Lukas,

I have seen some users run into this issue. In most cases, it's due to a layer being referenced that is no longer there.

I would take a look at developer tool (F12 on keyboard or Crl+Shft+i). Then have the tool running while opening up the map, this should point to what layer is causing the save button to disappear.  

Let me know if you have any questions

Luba

[EricShreve]

Luba,

What specific indicator do you look for that shows that a layer is causing a save error when I am observing the Network Traffic within Chrome?

Thanks,

Eric Shreve

[Anonymous User]

There should be some errors coming up in dev tools. Do you have your map publicly accessible? Can I take a look at it? 

Thanks,

Luba

[EricShreve]

Luba Hristova‌ here it is: https://azdema.maps.arcgis.com/home/webmap/viewer.html?webmap=63ffdbed9e3548cfa77ff135940a1521 

[Anonymous User]

Leslie Canyons Polygons layers, can you try re-adding this layer to the map again? When did the save button first disappear, was there any changes that you can recall? 

Thanks,

Luba

[EricShreve]

When I remove the layer and re-add it to the webmap through the rest endpoint I am not able to see it on the table of contents, even though the layer is displayed on the map. Do you think maybe the JSON was corrupted with the webmap with that specific layer?

[Anonymous User]

It could be that the layer name changed and it's referencing an older name. We can confirm that by getting the JSON for the webmap and compare the JSON from this web map to a map I recreated that's working. Are you familiar with ArcGIS Online Assistant ?

Can you send me the JSON for this corrupt webmap from AGO assistant? You can go to root> click the webmap> then send a txt of the JSON file. I'm curious to see if we can get some more information on what layer is being pulled when the web map opens it up.