We are getting the same results with AGOL Dashboard.
Only the edge web browser acts like that.
Even Safari on iPad works fine.
Did you find out what the issue is?
edge browser operations dashboard Operations Dashboard for ArcGIS
I'm so sorry to hear you are experiencing this same issue. We're seeing that exact same behavior, but we have still not discovered the cause or a solution. Our IT team has been looking deeper into the behavior but we haven't had much progress. I'll keep this thread updated if we do discover the solution.
I am seeing a similar problem on one of my ArcGIS online maps and dashboards and am wondering if this is the same bug. On Google Chrome (ver. 66.0.3359.181), I see the "...cannot be added to the map" and "Not fully configured" issues as you both do, but the difference for my case is that this problem also persists for Firefox; the dashboard works fine on Safari. This is currently happening with only one map/dashboard. Here is what is especially peculiar for my case, however: Yesterday the map/dashboard worked just fine on Google Chrome. I shut my computer down and retired for the night; this morning, it doesn't work the same and returns "Not fully configured" and "...cannot be added to the map"... quite perplexing.
On another note, a different map/dashboard worked just fine on Google Chrome but did not work on Safari, though that was a couple of weeks ago... right now, this map/dashboard works on both browsers without any problems.
Have you also noticed a change between the days in how the maps/dashboards are able or unable to operate? Any suggestions and ideas welcome. Thank you for your help!
All the best,
Our organization is also experiencing this problem. The AGOL-hosted web apps that are consuming local (on-premise) ArcGIS Enterprise REST map services have these testing results:
I have worked with both Esri Support and our IT Department and haven't been able to determine where the fix is. I have a *theory* it could be related to mixed content / mixed security. Our Enterprise REST map services are HTTP (currently), while the AGOL web map and Esri-hosted data is HTTPS. But again, I haven't been able to get to the bottom of this. In the meantime, we have instructed our users not to use Edge.
That's a good theory and could be part of the issue for your organization. The only catch is, our REST map services are HTTPS and we are still experiencing this issue.
Thanks so much for the response!
Unfortunately we have already opened a case with support and since closed it since they mentioned they were unable to assist us since it's an 'internal issue' (Case # 02107067). This is why we turned to GeoNet to see if any other organizations may also be experiencing this issue, and if they resolved it. As it seems from the above threads, we are not the only organization facing currently facing this issue.
In addition, you're in luck our dashboard is publicly accessible. Here's the link: Operations Dashboard for ArcGIS
Belated thanks for the info and sharing your Operations Dashboard app - it looks great! I will send you a PM to get some more background info on the dashboard.