Image Services for ArcGIS Online unable to load in Chrome

3856
16
Jump to solution
02-12-2016 12:17 PM
ClaireInbody1
Occasional Contributor

I am unable to load image services with ArcGIS online using Google Chrome version: 46.0.2490.71 m. However the image services load fine in Internet Exlplorer version 11.09600.18163.

0 Kudos
16 Replies
ClaireInbody1
Occasional Contributor

Jake,

You are able to see the spyglass app with the 1964 imagery?

spyglass1.JPG

I am using two web maps, one with the world imagery (spyglass) and one with the 1964 image service. I cannot get the application to run properly in chrome, edge, or safari.

As stated above I loaded the image service and then saved the map. Then created a spyglass application.

Claire

0 Kudos
JakeSkinner
Esri Esteemed Contributor

Yes, I was able to get this to work with the 1964 imagery as well:

http://arcg.is/1QGDAet

Steps:

1.  Opened a new web map

2.  Set the basemap to World Imagery, saved, and shared with Everyone

3.  Opened a new web map and added the 1964 imagery by going to Add > Search for Layers > Specified the ArcGIS Server URL

4.  Saved the web map, shared with Everyone, and then created the web application.  This time I chose to use two web maps

Note:  all of the above steps were performed in Firefox

Does the above application work for you in Chrome?

0 Kudos
ClaireInbody1
Occasional Contributor

It does work for me in chrome. Ok so looks like since I created it in IE. I will re-create based on your steps provided and let you know if it will then work in chrome.

Thanks,

Claire

0 Kudos
ClaireInbody1
Occasional Contributor

It fails in chrome(version 46- still cant IT to install the new version-wonder why I can get the firefox version to open but not the IE one) after created in IE.

http://arcg.is/1PPbHB8

0 Kudos
JakeSkinner
Esri Esteemed Contributor

The above fails for me as well in Chrome version  48.0.2564.109.  You may want to follow up with Tech Support so that they can log this bug.

0 Kudos
ChrisWhitmore
Esri Regular Contributor

Claire Inbody​ - it appears to be a mixed content issue. Chrome is basically blocking the layer from being loaded while IE allows it through (the behavior varies from browser to browser, and even version to version when the browser auto updates).

Try loading the app from the link below (http, instead of https):

http://ndor.maps.arcgis.com/apps/StorytellingSwipe/index.html?appid=8d57a3ffeab4485eb6565eac3feca5dc

Alternatively, you can add the image service using the https url - https://ags3.lincoln.ne.gov/arcgis/rest/services/Aerials/Aerial1964/ImageServer

Adding the image service url over https will help with the blank search issue you referenced above.

View solution in original post

ClaireInbody1
Occasional Contributor

Chris,

Perfect. Thank you for the information, you are correct once I added the image service via https I do not have any issues in chrome.

Thanks,

Claire

0 Kudos