I'm unable to access collector - getting "Public accounts are not supported" suggestions?

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05-21-2018 06:11 AM
JuliaHurle
New Contributor

I'm unable to access collector - getting "Public accounts are not supported" suggestions?

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DerekLaw
Community Moderator

Hi Julia,

You need to have an ArcGIS Online organizational account to use Collector for ArcGIS. Public ArcGIS Online accounts are not supported.

FAQs for data collection—Collector for ArcGIS | ArcGIS 

(see this question: What is the licensing of the app?)

Hope this helps,

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DerekLaw
Community Moderator

Hi Julia,

You need to have an ArcGIS Online organizational account to use Collector for ArcGIS. Public ArcGIS Online accounts are not supported.

FAQs for data collection—Collector for ArcGIS | ArcGIS 

(see this question: What is the licensing of the app?)

Hope this helps,

View solution in original post

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