I have an ArcGIS desktop basic account and am learning how to use StoryMap.
I uploaded a zipped folder as a KML Collection. As far as I can tell the data file is uploaded but not the feature layer, which is why I can't open it in the online map viewer. To use any of those files to make an online map do I have to download it and then re-upload it through the add data button in the map viewer?
Hi Holly -- Welcome to the world of StoryMaps! To get your data published I think you'll want to go to your Content page, then click Add item >> From my computer. That will let you upload your file and turn it into a feature service, if possible.
Follow up questions would be best to address to the ArcGIS Online space.
Thank you Owen. What you suggested is what we did. You said "...and turn it into a feature service IF POSSIBLE" - under what circumstances is it NOT possible? ArcGIS Online