Hide option to create a Community Account on Sign In page

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07-15-2021 05:34 PM
Trippetoe
Occasional Contributor III

Hello,

A while back our AGOL Org did a trial subscription to ArcGIS Hub Premium. As part of Premium, we enabled a Community Org Account.  We decided not to continue on with Hub Premium so our Community Org account was disabled. However, the option to create a Community Account is still displayed on the Sign In page for our standard/employee Org account.  How can we hide the option to create a Community account?

Agol-sign-in.PNG

As a test, i tried to create a Community account. I was able to proceed pretty far down the process, even receiving an email from ArcGIS Notifications that i was just one step away from activating the account. However, when i tried to take that one step, i.e. setting up a username and password, i ultimately got an error message that i couldn't create an account. 

Thank you

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JayantaPoddar
MVP Esteemed Contributor

Check if this helps Disable community account creation ?

Clear browser cache or open the URL in an incognito mode to check if the issue still persists.



Think Location

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2 Replies
JayantaPoddar
MVP Esteemed Contributor

Check if this helps Disable community account creation ?

Clear browser cache or open the URL in an incognito mode to check if the issue still persists.



Think Location
Trippetoe
Occasional Contributor III

Thank you. That did the trick perfectly.

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