Select to view content in your preferred language

Hide option to create a Community Account on Sign In page

1446
2
Jump to solution
07-15-2021 05:34 PM
Trippetoe
Frequent Contributor

Hello,

A while back our AGOL Org did a trial subscription to ArcGIS Hub Premium. As part of Premium, we enabled a Community Org Account.  We decided not to continue on with Hub Premium so our Community Org account was disabled. However, the option to create a Community Account is still displayed on the Sign In page for our standard/employee Org account.  How can we hide the option to create a Community account?

Agol-sign-in.PNG

As a test, i tried to create a Community account. I was able to proceed pretty far down the process, even receiving an email from ArcGIS Notifications that i was just one step away from activating the account. However, when i tried to take that one step, i.e. setting up a username and password, i ultimately got an error message that i couldn't create an account. 

Thank you

0 Kudos
1 Solution

Accepted Solutions
JayantaPoddar
MVP Alum

Check if this helps Disable community account creation ?

Clear browser cache or open the URL in an incognito mode to check if the issue still persists.



Think Location

View solution in original post

2 Replies
JayantaPoddar
MVP Alum

Check if this helps Disable community account creation ?

Clear browser cache or open the URL in an incognito mode to check if the issue still persists.



Think Location
Trippetoe
Frequent Contributor

Thank you. That did the trick perfectly.

0 Kudos