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Failed to save map error in Map Viewer

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10-02-2023 10:21 AM
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Tiff
by
Frequent Contributor

I have received this error three times in the last month or two where I am unable to save my map. I cannot determine what caused those errors but I get the same message every single time: Failed to save map. The layer [MAP NAME] cannot be saved. Please see the screenshot below. The only thing I did before this was add new fields to the layer directly in ArcGIS Online.

This is an extremely frustrating error and this specific example requires me to redo a lot of work including recreating the web app, repointing my Survey123 to the new map, and all these other steps.

Tiff_0-1696267185568.png

Is this a documented bug and/or is there a solution?

EDIT - I found a workaround where saving in Map Viewer Classic fixed the save issue. However, this would not work in all cases because it would remove Smart Forms functionality. Still interested in a better solution or more clarification on the error.

1 Reply
JacquelineHamilton2
Emerging Contributor

I have had a similar issue.  When saving I receive this error, "

Failed to save map
Relative url '' is not supported"
 
Unfortunately, I don't know what '' is.  It looks empty. I'll I'm doing is trying to save an existing map.
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