Can't view "Related Records" option using a webservice

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11-02-2023 12:13 PM
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BrianBulla
Occasional Contributor III

Hi,

I'm trying to show related records in a pop-up.  According to this blog ( https://www.esri.com/arcgis-blog/products/arcgis-online/mapping/rolling-out-related-records-in-map... ) article, I should be able to do this, but for some reason I do not have the option to "Add Content - Related Records".  See screenshot below.  Can anyone explain what might be going wrong here??

BrianBulla_0-1698952291321.png

 

Here are the details on the webservice I am using.  I can view the features, and modify the features fields in the pop-up.  Just no access to the related table for some reason.

 

 

 

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Home > services > Works > Valves_Over_Inspections (MapServer)Help | API Reference
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Works/Valves_Over_Inspections (MapServer)

View In:   ArcGIS JavaScript   ArcGIS Online Map Viewer   ArcGIS Earth   ArcMap   ArcGIS Pro

View Footprint In:   ArcGIS Online Map Viewer

Service Description:

Map Name: Valves Over Inspections

Legend

All Layers and Tables

Dynamic Legend

Dynamic All Layers

Layers:Tables:Description:

Copyright Text:

Spatial Reference: 26917  (26917)


Single Fused Map Cache: false

Initial Extent:
      XMin: 670900.4892873524

      YMin: 4861540.759367962

      XMax: 671264.1504525405

      YMax: 4861797.333926209

      Spatial Reference: 26917  (26917)

Full Extent:
      XMin: 632250.5783000002

      YMin: 4845167.040200001

      XMax: 706521.8962000003

      YMax: 4932435.0529

      Spatial Reference: 26917  (26917)

Units: esriMeters

Supported Image Format Types: PNG32,PNG24,PNG,JPG,DIB,TIFF,EMF,PS,PDF,GIF,SVG,SVGZ,BMP

Document Info:
      Title: Map

      Author:

      Comments:

      Subject:

      Category:

      Keywords:

      AntialiasingMode: Fast

      TextAntialiasingMode: Force

Supports Dynamic Layers: true

MaxRecordCount: 2000

MaxImageHeight: 4096

MaxImageWidth: 4096

Supported Query Formats: JSON, geoJSON, PBF

Supports Query Data Elements: true

Min Scale: 0

Max Scale: 0

Supports Datum Transformation: true



Child Resources:   Info   Dynamic Layer

Supported Operations:   Export Map   Identify   QueryDomains   QueryLegends   Find   Return Updates
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24 Replies
BrianBulla
Occasional Contributor III

Does anyone know of a public webservice with a relationship in it that is not on AGOL, that I could use to do soem testing with.  I'm just not sure where the issue is....the webservice created for me, maybe our firewall, something else???  Who knows.

Thanks,

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BrianBulla
Occasional Contributor III

Thanks @KenBuja .

So just trying the first one in the list, I am still unable to add the "Related Records" (see screenshot below).  I am in AGOL.  I should be able to, shouldn't I??  Looking at the REST, there appears to be 3 related tables but I don't seem to have an option for any of them.

BrianBulla_0-1699300766067.png

 

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KenBuja
MVP Esteemed Contributor

This is an older server, running on 10.91. From what others in the thread have said, that capability isn't available yet on Enterprise servers until 11.2 is released.

BrianBulla
Occasional Contributor III

Thanks Ken

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