A recently departed ArcGIS Online user in our organization has taken their ArcGIS Pro Named User License offline (they are provisioned via ArcGIS Online) and I believe the Laptop has already been "refreshed" (re-imaged with a new Windows 10) by our IT department. When I try to "Deselect" the ArcGIS Pro License in the User Management dialogue in ArcGIS Online, it tells me that I can't go ahead with unassigning the license because it has been taken offline.
What's the best-practice way to return the ArcGIS Pro license into our license pool?
What would happen if I deleted the user account? - does that return the license?
Thank you for any help,
Tilmann