Arcgis Online Web app public access, asking for login

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08-18-2018 06:44 AM
JonathanHallam1
New Contributor III

I have numerous arcgis online web apps created from web maps that are for outdoor events, I share publicly. 

The web map behind the app is all sharing publicly correctly not asking for login and showing in arcgis Explorer application. 

But the web app keeps going to login page.

I don't know how the web map is working but not web app?

https://woodhall.maps.arcgis.com/apps/webappviewer/index.html?id=b81bca5568a54383bbc1d502628ab63f&mobileBreakPoint=300

Link above is meant to go straight to web app

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ChrisWhitmore
Esri Regular Contributor

Hi Jonathan - it looks like two of the services referenced by your app are no longer shared publicly. They appear to be referenced directly by the app rather than part of a web map used in the app. There might be more, but this these are the two I found from a quick review:

https://services3.arcgis.com/mUOkJoEmAco8dFLO/arcgis/rest/services/Camping_Dun/FeatureServer/0 

https://services3.arcgis.com/mUOkJoEmAco8dFLO/arcgis/rest/services/Rings_Dun/FeatureServer/0 

Cheers,

Chris

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12 Replies
RobertScheitlin__GISP
MVP Esteemed Contributor

Jonathan,


  WAB uses more than just the web map from your Portal/AGOL. I accesses your orgs preferred basemap, geocode service, print service, etc so if your organization has the security set so that access to the org or a secure print service is used then the login will be displayed.

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JonathanHallam1
New Contributor III

Hi Robert, 

Have you got any suggestions of what setting to check to change to allow public access?

Jonathan

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RobertScheitlin__GISP
MVP Esteemed Contributor

Jonathan,

  See this link and scroll down to the allow anonymous access to organization

Configure security settings—ArcGIS Online Help | ArcGIS 

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JonathanHallam1
New Contributor III

Hi Robert,

The anonymous access is ticked on but still having issue

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RobertScheitlin__GISP
MVP Esteemed Contributor

Are any of your services secured? What about your orgs print service or geocode service?

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JonathanHallam1
New Contributor III

It is still asking for login on that app, removed geo locating services.
I will log a call with ESRI UK on Monday

JustMapSynch
New Contributor III

I tried to open the map, and was asked to sign in to his account - but not before I had a second and a half view of what I'm guessing was his map.  I'm not used to curtains that only close a second and half after someone tries to look thru the window. Does anyone know if that is par for the course with Arc On Line, or just an artifact of whatever is causing Jonathan's problems?  

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RobertScheitlin__GISP
MVP Esteemed Contributor

It’s like the web map is public and everything is fine until a widget attempt to load a service that is not public and then the identity manager is called and the login is presented. No this is not par for the course.

ChrisWhitmore
Esri Regular Contributor

Hi Jonathan - it looks like two of the services referenced by your app are no longer shared publicly. They appear to be referenced directly by the app rather than part of a web map used in the app. There might be more, but this these are the two I found from a quick review:

https://services3.arcgis.com/mUOkJoEmAco8dFLO/arcgis/rest/services/Camping_Dun/FeatureServer/0 

https://services3.arcgis.com/mUOkJoEmAco8dFLO/arcgis/rest/services/Rings_Dun/FeatureServer/0 

Cheers,

Chris

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