I've noticed that if I have an item in ArcGIS Online with a custom thumbnail that I uploaded, if I edit the metadata of the item and save the metadata, the thumbnail is replaced with a much lower resolution version of the image. Does anyone else notice same?
Here is a sample of the thumbnail before saving metadata:
And here it is after:
What size is the original thumbnail?
There are 2 bugs that seem related to this:
Although the latter says "non-reproducible". I'm hoping this is still on their radar to fix.