ArcGIS Online 8.4: How to identify the original number of credits?

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04-11-2021 12:02 PM
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JamalNUMAN
Esteemed Contributor

ArcGIS Online 8.4: How to identify the original number of credits?

 

I couldn’t figure out how to identify the original number of credits. It appears that the ArcGIS Online just shows the “remaining credits”

 

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Jamal Numan
Geomolg Geoportal for Spatial Information
Ramallah, West Bank, Palestine
0 Kudos
2 Replies
Peter_Klingman
Esri Regular Contributor

Hi @JamalNUMAN - this is not currently possible to view in the ArcGIS Online UI. You should have received a contract when signing up for the subscription which would have included the allocated credits. Your customer service representative can also assist in finding this information. 

That said, while a certain number of credits is included with your subscription based on user type, blocks of credits and additional seats in the organization can be purchased after the subscription has been activated - so the original number could be different from the purchased number. 

I would be interested in your use case for wanting to see the purchased/initial credits in the ArcGIS Online UI. It certainly could be a valid enhancement request/idea to display this information for Administrators. 

Thanks,

-Peter 

JamalNUMAN
Esteemed Contributor

The idea is created here:

ArcGIS Online 8.4: Identifying the original number of credits and how they are consumed,

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Jamal Numan
Geomolg Geoportal for Spatial Information
Ramallah, West Bank, Palestine