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ArcGIS Notebooks Failing to Load in AGOL

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09-13-2023 04:15 AM
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BrySmalls
New Contributor

I am having trouble accessing ArcGIS Notebook in my organization AGOL account. I keep getting the Loading screen and not much else. Please see the attached screenshot.

Screenshot 2023-09-13 071250.png

 

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2 Replies
David_McRitchie
Esri Contributor

Hey unfortunately we won't be able to tell much from this. I would recommend checking the network console (F12 should open this on your browser) and see if you get any error codes when trying to load the page.

 

It might also be worth reassigning your permissions for notebooks to see if this resolves the problem.

Hope that helps,

David

Esri UK -Technical Support Analyst
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JeffShaw
Frequent Contributor

I had the same problem with our Hub Premium org that didn't have any hosted services. I finally figured out that I had to create an empty hosted service in order to initialize the service hive. After that, I was able to access the Notebook page.