API Call Quota Exceeded (10007) Maximum allowed (10000) per minute. Retry in 60 sec.

2465
12
Jump to solution
03-03-2021 08:06 PM
ThorstenHohenstrater
New Contributor III

Hi,

We just recently experienced an issue with our ArcGIS online portal give us an "API Call Quota Exceeded (10007) Maximum allowed (10000) per minute. Retry in 60 sec. error".

This really slowed down our whole portal to the extent it was unusable, from both an Admin and mapping perspective.

Q1: What can cause this error?

Q2: Is there a way to monitor the API calls thruput?

Currently, there is little information about this particular error and we would like to know more

Thank you in advance

Thorsten

 

Thorsten Hohenstrater
Tags (1)
0 Kudos
12 Replies
MickHuska_Jr__ALLETE_
New Contributor III

Support communicated to me that the error is a bug that will be addressed in the next release of ArcGIS Online.

View solution in original post

0 Kudos
ThorstenHohenstrater
New Contributor III

Hi Mick,

Not sure about you but we are still getting the error, however this time the Maximum allowed limit drop from 10000 down to 3000.

ThorstenHohenstrater_0-1626823975321.png

 

Thorsten Hohenstrater
0 Kudos
KeithBurdette1
New Contributor III

I too am seeing this error on ArcGIS Python API calls that access our ArcGIS Online instance.

<class 'Exception'>: Unable to perform query. Too many requests.
API calls quota exceeded (10002)! maximum allowed (10000) per Minute. Retry after 60 sec.
(Error Code: 429)

I hadn't seen it before today but now have seen it four times.  Retrying after 60 seconds has no effect.

0 Kudos