I am user ArcGIS Online and I've updated/edited/removed bookmarks in my web map but when I try to see the updated bookmarks in the web mapping application (template basic viewer) the bookmarks are all messed up and zoom to areas that should use for another bookmark's location. I don't know why when I make changes in my web map's bookmarks it is not carrying over to the web mapping application. Anyone help on this matter would be appreciated.
Hi Jeremy, all the bookmarks are present in the web map's JSON and in the right order. Basic Viewer pulls from the web map's bookmarks. I did notice that some bookmarks went to odd extents. Can you try disabling and re-enabling the bookmarks widget in the Basic Viewer configuration as a troubleshooting step? How does it look if you create a new, test Basic Viewer app?
Beyond this, I would recommend getting in touch with Esri Support and they can assist with troubleshooting this further. Let me know and I can assist with this.
Hope this helps,
Hey Jeremy Jung,
You can try using the ArcGIS Online Assistant to see the json for your web app: ArcGIS Online Assistant
Sign in with your ArcGIS Online Account.
Select I want to -> View an Items JSON file
Then select your web app in the tree view on the left
In the right hand pane you will see the web apps json files
Scroll past the description (Item Details) to the Data section and look for the bookmark widget or just do a ctrl+f and search for widgets/Bookmark/Widget
Once you have found the json you can then edit it directly or check to see if it is matching with how you are setting it in your web app.
An alternative is to create a new web app and setup the bookmarks first and see if that fixes the problem.
Happy to discuss further!
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