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AGOL Update - Issues now with Google Imagery

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10-23-2025 12:46 PM
FSD_Main
Emerging Contributor

Seems on mobile devices that google imagery doesn't want to load since the update. Anyone else having this issue? The application I'm using is the Sidebar Insta application. I was using google imagery via their URL and even when selecting the imagery from Esri's basemaps it won't load either.... any insight would be great. 

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4 Replies
StephanieW
Esri Contributor

Hi @FSD_Main Do you mind sharing what device type and mobile browser you are using?

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FSD_Main
Emerging Contributor

Mainly apple devices. My Iphone 13 with OS 18.6.2, iPad generation 10 and 11 with OS 18.5. Browser google chrome, firefox, safari and edge. 

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FSD_Main
Emerging Contributor

To add it's only the imagery from google that seems to be the issues. When I try other basemaps that doesn't contain ariel imagery it works fine. It shows up fine too on Map Viewer but at least via Insta Apps, side bar theme it won't load at all. I have cleared the browser as well and tried different browsers but that imagery doesn't want to work. I have even tried the url to directly connect to google imagery and that won't work. 

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FSD_Main
Emerging Contributor

I'm going to just make a new application. Not sure why the sidebar application is behaving this way, but I tested a different theme (Atlas) and it works fine. I did recreate a new sidebar application but the imagery is still not showing up on mobile devices.

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