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Ability to change an ArcGIS Online username

11793
27
11-13-2017 02:54 PM
Status: Open
GenevieveMontpetit
Emerging Contributor

As an org administrator, I would like to be able to update a username instead of the current workaround which is to create a brand new user and move all content from the old to the new user.

Use cases: 

  • A username contains a typo
  • Person changing last name
  • The organization short name is modified in the org's settings, and several user accounts reference the old short name (e.g. jsmith_myorg should now be jsmith_neworg for clarity

Workaround details from Esri support: http://support.esri.com/en/technical-article/000011984

27 Comments
DaveSivertsenz

One more vote. Trying to move to SSO/SAML. Autogenerated usernames 40 characters long! Existing user names can't be standardized/updated. Content on AGOL can be migrated to new account, but finding everywhere else - including community.esri.com, support history, my.esri,  is problematic

Barlow_Benton

I would like to add an additional vote for this. This is causing the move to Single Sign On to be a bit more finicky and persnickety than it needs to be.

mmoore
by

Hello,

Any movement on this?

Thanks,

Matthew

Marc_Patti

I'm also interested to see if there are any updates on this. I appreciate the ability to add a display name for someone's ESRI profile, but there are a lot of instances where that feature isn't going to be enough.

IanHarshbarger

I am also interested in this.

-Ian

MappyIan

Such a great idea, logged over 7 years ago with nearly 300 kudoses and it's still not implemented.  Esri say they look at the Ideas to direct development but this kind of suggests otherwise.

DC_GISGroup

We just submitted a support ticket for this..we have a AD consolidation project going on in our Org. 700 users impacted (coming into larger domain).  Manually moving them not a realistic option, tons of content, some to groups with shared editing that makes content transfer challenging etc.  AGO should be able to poll SAML for UPN change or allow us to edit manually. Fingers crossed they have a work around!