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Bug: downloading Navigator MMPk greater than 3.4GB

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02-23-2024 06:26 AM
6w-nick
Emerging Contributor

I am having problems with ArcGIS Navigator when downloading AGOL mobile map packages (mmpk's) that are over ~3.4GB. 

For example when I try and download the Australia mmpk (7.6GB) using the android navigator app it starts to download, but reports that it is only 3.3GB in size, when it reaches 3.3GB downloaded it just fails with no errors.

When I try and download a smaller mmpk such as Western Australia (393.3MB) it successfully downloads.

I have tried downloading directly from AGOl and through ArcGIS Enterprise (hosting the files) with the same issue.

Strangely the MMPK packages download successful in Fieldmaps on the same device.

Screenshot_20240223_142012_Navigator.jpgScreenshot_20240223_142025_Navigator.jpg

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11 Replies
DanielFox1
Esri Contributor

Hi @KerriRasmussen and @6w-nick 

I just wanted to let you know that a bug has been logged against this issue. BUG-000165738

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HeatherMcCracken
Esri Contributor

Hi All,

We are please to share that this issue will be addressed with our upcoming release (eta mid November 2024)

We encourage you to confirm this fix works for you by trying out the beta version of this release by joining our Early Adopter Community. It will be great to hear any feedback you can share on this and other items in case. If there are issues you encounter please let us know.

Thank you,

Heather

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