Bug: downloading Navigator MMPk greater than 3.4GB

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02-23-2024 06:26 AM
6w-nick
New Contributor II

I am having problems with ArcGIS Navigator when downloading AGOL mobile map packages (mmpk's) that are over ~3.4GB. 

For example when I try and download the Australia mmpk (7.6GB) using the android navigator app it starts to download, but reports that it is only 3.3GB in size, when it reaches 3.3GB downloaded it just fails with no errors.

When I try and download a smaller mmpk such as Western Australia (393.3MB) it successfully downloads.

I have tried downloading directly from AGOl and through ArcGIS Enterprise (hosting the files) with the same issue.

Strangely the MMPK packages download successful in Fieldmaps on the same device.

Screenshot_20240223_142012_Navigator.jpgScreenshot_20240223_142025_Navigator.jpg

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DanielFox1
Esri Contributor

Hi @KerriRasmussen and @6w-nick 

I just wanted to let you know that a bug has been logged against this issue. BUG-000165738

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