Error Arcgis Monitor license is invalid

[AngeloTroiano]

I have a problem when I open arcgis monitor it keeps giving me the message Arcgis Monitor license is invalid and won't let me add the databases for monitoring.
do you have any advice

Thanks Angelo

[DerekLaw]

Hi @AngeloTroiano,

1. What release of ArcGIS Monitor are you using?
2. When you say "open arcgis monitor" - do you mean signing into the web app? or something else? It's not clear to me, because you refer to adding a database. Do you mean configuring the AM database or just registering a database to collect data from?
3. Can you please post a screenshot of the error message?