EEAP Users losing a perk??

[DEWright_CA]

I am curious how many users were getting/using ArcGIS Monitor as a feature of their EEAP and how you feel having that pulled (and without very clear communication) as a feature of that Annual-Contract. It was a major justification I had to support & maintain the EEAP; and now that is gone.

[ShreeRajagopalan]

Has been addressed offline.

[DEWright_CA]

No this is not a "Correct Answer" and this has not been addressed offline; this is a question to the users about their opinions.

[ShreeRajagopalan]

Other users are welcome to post their opinions. 

[DEWright_CA]

I would be interested to hear how this has been addressed? As far as I know all I have been told is "pay for it now".