ArcGIS Monitor SMTP Encryption

[B_Franey]

When configuring the SMTP settings for ArcGIS Monitor. Just confirming, you only get the Encryption method drop-down arrow if our SMTP server requires an encrypted connection? Otherwise, there is no longer a drop-down choice.

[CodyPatterson · Accepted solution]

Hey @B_Franey 

What version of Monitor are you using? I'm using 2024.1 and I see this here prior to me entering anything:

Are you seeing this by default or is this not appearing for you?

I'm seeing in these release notes at the bottom: https://support.esri.com/en-us/patches-updates/2025/arcgis-monitor-2025-0-release-notes

BUG-000176247: Encryption Method drop-down missing in Configure Email Settings window in ArcGIS Monitor 2024.1.1

Which seems to be addressed in the 2025.0 and 2025.0.1 updates respectively.

Cody

[B_Franey · Accepted solution]

Hi Cody,

Yes, the ArcGIS Monitor version is 2024.1.

There is no dropdown. Thanks for sharing the bug and workaround.

Bryan