ArcGIS Monitor 2025.1: Service metrics not being collected

[ReeseFacendini_MadCo]

After upgrading to ArcGIS Monitor 2025.1, the service level metrics are no longer showing for any published service (hosted, map, image, etc.). I checked the observer logs and there are pages of warning logs saying "failed to determine ArcGIS Server license expiration". My ArcGIS Server license is permanent, so technically there isn't an expiration date.

Anyone else seeing this issue?

[anasga_81182]

Hi @ALL ,
This is absolutely a bug as when changing the license belongs to ArcGIS Server to a one which has an expiry date the observers start and the metrics start to come in. I have tested and verified it .
//Anas

[KoltWright]

Bug number that I got from ESRI Support: BUG-000181273

[PaulPetersen1]

Wow, wish I had read this thread before I tried upgrading to 2025.1! No updates or workarounds yet, I assume?