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ArcGIS Monitor 2024.1 Windows Host does not connect to Monitor Server after upgrade

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04-14-2025 10:14 AM
psugamele_wt
Emerging Contributor

Hi everyone,
I've recently upgraded ArcGIS Monitor from version 2024.0.2 to 2024.1. On 7 out of 25 Windows hosts, I'm unable to register the agent.
When I access the Monitor server via browser using the same credentials as for the agent registration, authentication works fine,  so I don't think it's a connectivity issue with the server.

I'm attaching all the tests I ran and a screenshot of the error for reference.
Any help or suggestions would be greatly appreciated!

Thanks 

Paolo

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10 Replies
DerekLaw
Esri Esteemed Contributor

Hi @psugamele_wt,

Please contact Esri Tech Support and open an issue - they can help investigate in more detail.
Sorry that we were unable to help resolve your issue.