At 2023.3.1, I didn't have any issues registering my Portal. However at 2024.0 I receive an Unable to Generate Token error when registering through the component discovery. I have confirm that I am using an administrator account. Note that this is an HA portal and I have attempted this with two different HA portals.
Hi @BrittanyBurson,
Sorry for the inconvenience. I've asked someone from Esri Tech Support to look into this item and respond. Thanks for your patience.
@BrittanyBurson I am looking into this now. if you would like, please DM me your customer number and name so that I can create a case on your behalf.
Hello @GeoJosh ,
The bug page says it is fixed but when I go to downloads on my.esri.com I do not see a patch. Please let me know the ETA on this patch.
Thanks,
Haritha
@HarithaVendra, Development work has just finished on the patch. It will be released in mid-October.
Hi @GeoJosh ,
I have installed the newer version 2024.0.1 in my.esri. However, I am still encountering the error "Unable to generate the token" when trying to register the portal for the ArcGIS component. For your information, my environment is a non-HA-distributed environment with all the ArcGIS components on Linux and the ArcGIS monitor server on Windows OS. I'm wondering if the issue has been resolved in version 2024.0.1.
Thanks
Ayush
@AYUSHYADAV I also have Portal installed on Linux servers and get the same message, however we have another Portal on Windows that was able to be added with no issues, so I am thinking this is possibly limited to Linux portals. I have Monitor installed on a Linux server, 2024.0.1 is not available yet for Linux, but plan to install and test once it is.
Have you upgraded both ArcGIS Monitor Server and Agent? This may require a deeper look into your environment. Please submit a new case with Esri Technical Support.
Josh
Hi @GeoJosh,
We will begin installing ArcGIS Monitor 2024.0 for Linux in a few days.
What do we need to do to get 2024.0.1?
Thank you,
Gerson.
Hi @PauloSantos2,
> What do we need to do to get 2024.0.1?
FYI, the ArcGIS Monitor 2024.0.1 patch for Linux will be released on Nov 5. Sorry for the delay.
Hope this helps,