At 2023.3.1, I didn't have any issues registering my Portal. However at 2024.0 I receive an Unable to Generate Token error when registering through the component discovery. I have confirm that I am using an administrator account. Note that this is an HA portal and I have attempted this with two different HA portals.
Hello folks, the development team is aware of this issue and is working to include it in a 2024.0.1 patch (to be released as soon as possible). The cause has to do with how Portal chooses to redirect requests from certain hosts (IP vs FQDN vs hostname) and how those redirects are handled within the AGM Agent. Dev team is unaware of a workaround at this time.
Yes also have the same problem here with the Monitor Agent running on the portal server failing to get a token (from 10.9.1 or 11.3 portals). Probably because the token request from the Agent gets redirected to the web adaptor URL (IIS web adaptor is not on same machine as portal server). Following, waiting for bug fix. It would be really great if there was a way to edit/set the portal or server URL when registering that component as was possible in Monitor 2023.3.
Thank you all for your patience as we look into this. The Monitor development team has identified the cause of this issue. A fix will be included in the upcoming 2024.0.1 patch. This issue is officially recorded as BUG-000170617.
As an FYI it's not possible to submit bugs or cases through Chat support under Monitor because it requires an issue category and sub category, but there are none, so you're stuck.
