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Analysis Doesn't Display < 2 Hours of Stats

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07-21-2023 07:19 AM
RyanUthoff
Frequent Contributor

I recently created an analysis and it's been working great this week, until suddenly today. I noticed all my serial charts that should contain data on four different servers only contains either zero or one server. However, this is only an issue when viewing the past 2 hours or less. If I move the time out to 6 hours or more, I can see all four servers.

I thought maybe the Monitor stopped logging in the past 2 hours, but I can see the stats fine on the individual component page within Monitor up to within a few minutes ago. Furthermore, when selecting the last 6+ hours, I can see server stats for the last 5 minutes for all 4 servers. Yet, when I switch the analysis to the last 2 hours, it sometimes displays no servers, or 1 server. It's random when I refresh the page. I attached a couple screenshots as an example.

I was wondering if anyone had any insight to this issue before I submit a support case. Thank you!

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GeoJosh
Esri Regular Contributor

Ryan, can you try combining the "ID equals" rules into one by using the "is any of" operator?

GeoJosh_0-1690215970238.png

 

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GeoJosh
Esri Regular Contributor

Hi Ryan, can you share screenshots of the data expression and chart configuration settings for the graphs that you're seeing this behavior on?

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RyanUthoff
Frequent Contributor

Sure thing! I pretty much copied it exactly from the sample analysis that was provided with Monitor (which is working fine). The only thing I added was explicitly defining four of my components in the data expression. Otherwise, it should be an exact copy from the sample analysis.

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GeoJosh
Esri Regular Contributor

Ryan, can you try combining the "ID equals" rules into one by using the "is any of" operator?

GeoJosh_0-1690215970238.png

 

RyanUthoff
Frequent Contributor

Ah, yes, changing it to that seemed to have fixed it! Now my graph is showing again when selecting a time frame of 2 hours or less. Thank you!

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