Log in issues

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1
01-18-2019 07:21 AM
RichardCarter
New Contributor II

I am unable to log into our enterprise ArcGIS Online account when using ArcGIS Maps for Adobe CC

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1 Reply
XingdongZhang
Esri Contributor

Hi Richard, 

Sorry to hear about that. Did you get any error message on the login screen? A screenshot will be very helpful for us to investigate the problem. What's the authentication setup on your ArcGIS organization account?

(Set up enterprise logins—ArcGIS Online Help | ArcGIS)

Thanks,

Xingdong

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