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i cant draw the map and presets now showing on MAC

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05-22-2024 06:31 AM
AbdullaHyder
New Contributor

Screenshot 2024-05-22 at 4.28.05 PM.png

 

hello i cant draw the map and presets now showing on MAC .. i cant even click on OK 

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4 Replies
AbdullaHyder
New Contributor

Screenshot 2024-05-22 at 3.32.43 PM.png

its keep calculated and now showing presets 

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AbdullaHyder
New Contributor

i even downloaded old version of illustrator 2023 and still same problem 

my Macbook pro 16 M2 Max 64ram

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AbdullaHyder
New Contributor

Any help would be greatly appreciated since I am stuck

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XingdongZhang
Esri Contributor

@AbdullaHyder I am sorry for the issue you are encountering and the disruption it causes to your work. We have tried your steps in our macOS silicon environment but were not able to reproduce the issue in-house. To further investigate the problem, could you please share some more information about your system:

- The version and language of your macOS.

- The version (v28.5?)., language (en?), and installation location of your Illustrator.

CC: @AnnaBreton 

 

 

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