Zone Lookup Instant App broken after AGOL upgrade

[PaulCone2]

We have a public facing Instant App using the Zone Lookup tool template that appears to have been broken with the February 2024 ArcGIS Online upgrade.  The map is still appearing correctly, but in the app it does not show the map at all...

The app is here...

DBI Credit Program Subdistricts lookup tool - Overview (arcgis.com)

The map the app uses is here...

DBI Credit Program Sub-districts (arcgis.com)

I tried selecting the map in the app again, but that didn't fix.

Please help us fix this!

Paul

[wmlrose]

@KellyHutchins I also confirmed that the hidden map behavior can be recreated from a new Zone Lookup app. Though it does use the same backing webmap. https://cor.maps.arcgis.com/apps/instant/lookup/index.html?appid=329dbf682b3f48588fbad604d1d1ed8f 

[KellyHutchins]

Ok thanks for testing. Can you try one more app? https://www.arcgis.com/apps/instant/basic/index.html?appid=40a004098051476dba45d659d2d02595

We are trying to narrow down if its Zone Lookup specific or if it happens in all instant apps.

[wmlrose]

@KellyHutchins This latest app opens normally on Samsung Galaxy.

[KellyHutchins]

Can you see if the workaround listed in this article addresses the issue with Lookup on your Android device?

https://support.esri.com/en-us/knowledge-base/problem-web-maps-in-web-apps-are-blank-when-opened-on-...

[wmlrose]

@KellyHutchins Upgrading Chrome on my device resolved the issue. I keep the OS current but am embarrassed to say it had been a while since updating the browser. Thank you so much! I really appreciate it.