What's up with the Open Data beta shp download error?

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08-02-2016 06:28 AM
deleted-user-TsxHQFACbo34
New Contributor II

I'm just noticing a strange behavior with the Open Data Beta site..when I try to download one of my own, or another organization's dataset as a shapefile, the page redirects to a black screen with the error: "{"processingTime":"0 seconds","status":"Failed","error":{"message":"Export process failed","code":500,"timestamp":"2016-08-02T13:24:47.534Z"}}"

Ultimately I can still reach my data using the browser's back button and opening the My Data panel (then click Download Ready), but I hadn't seen the site behave this way and wondered if it's a logged issue.

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2 Replies
RebeccaStrauch__GISP
MVP Esteemed Contributor

just an fyi, I was able to download a filtered shape from my OpenData sight this morning. However, I have errors quite often for unknown reasons, so it may just be one of those things.  But you might want to start a tech support ticket to determine if it is your data/site or a bug.  

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deleted-user-TsxHQFACbo34
New Contributor II

Thanks, Rebecca. Oddly, I didn't set a filter - although the request seems to think I did.

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