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Public content not visible in ArcGIS Hub

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12-08-2019 11:51 PM
AleksandraZietara
by
Occasional Contributor
‎12-08-2019 11:51 PM

Hello, I have a site on ArcGIS Hub which is shared Public. Most of my data are also going to be public in order to let everyone download different datasets. 

I experience some strange behavior today. When a hosted feature layer from ArcGIS Online is shared only with my organization and ArcGIS Hub Content group, it is visible in Content Library in Hub as expected. However, when I share a feature class with everyone (and still ArcGIS Hub Content group), the feature class disappears from Content Library and is no longer visible in my Hub Site. 

I have tested ArcGIS Hub for couple of weeks ago and as I remember I did not have any problems with content shared publicly. What is the right way to use hosted features layers shared with everyone in ArcGIS Hub?

12 Replies
County_of_SullivanRPS
by
Emerging Contributor
‎08-03-2023 07:58 AM

I just had the same issue a few days ago and ended up having to set a search area for the layer/service that was not showing up. Once I did that it appeared as it should and is downloadable. Weird behavior as I have never had to do that before but it worked so...

How to do it:

View your site using the configuration button > click the pencil (on the left) to enter edit/configuration mode > use the "Hub" drop down (top of page) and select "All Content" > select the content giving you issues > in the content detail page scroll down to "Location" > click "Item's Current Extent" > Save

You should now be able to view it in your site.

NinaRihn
by
Frequent Contributor
‎01-29-2025 11:52 AM

@County_of_SullivanRPS  I know this is kind of an old post, but I wanted to let you know I had this problem recently and this extent fix made the layers show up for the searcher.   Thank you!

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LisaDong
by Esri Contributor
Esri Contributor
‎03-15-2024 04:41 PM

Hi everyone, heads up. If you are in ArcGIS Enterprise 11.2, this is a logged defect:

  • BUG-000163121 - The ArcGIS Enterprise Sites Gallery layout no longer shows items correctly in ArcGIS Enterprise 11.2.
  • Details - Items don't display even when items are shared publicly.
  • Workarounds:

    • There are two options:

      • For Appearance in the Gallery, choose option to Use Icon rather than Use Thumbnails.
      • Use the Image card instead to upload thumbnails of the items & add hyperlinks to the images via Options.
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